IT ticketing system
$33.00
- الدخول الي الكورس مدي الحياة
- الدخول من الهاتف او الحاسب
- شهادة حضور عند إتمام الدراسه
- IT ticketing online course
67$ - محاضره واحده بث مباشر
1 * (45 دقيقه)50$ - المنتدي - منظومه الدعم
( الاجابه خلال يومين عمل)100$
IT Ticketing system
- Montaser Samir
- 01h 40m 36s
- 25
- 14 Lesson(s)
- Entry level
Price:
Free
ServiceDesk Plus is a game-changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime
Short Description
Get the easiest way to create your IT ticket system at no cost and learn how to write your achievements.
Lessons
- Lab overview Duration: 02:55
- Lab setup and course requirement Duration: 06:43
- The Service-desk Plus Installation Duration: 15:02
- Allow port number for SDP Duration: 03:12
- Configure your organization details Duration: 06:06
- Configure mail server settings Duration: 17:15
- SMS Notifications Duration: 01:19
- Configure users and technicians Duration: 09:03
- Self Service Portal Duration: 07:56
- Import users from active directory Duration: 14:40
- Add a solution Duration: 03:52
- Add Tasks Duration: 03:29
- Add an announcement Duration: 03:06
- Helpdesk Customizer Duration: 05:58
Meet Our Teacher
Montaser Samir
IT infrastructures , Data center operations, Surveillance Systems , Passive network
Rami Haj Shaaban
Enas
Mohamed Ahmed Mahgoub
ouali